SLComputers Helpdesk

 Here I will try to make an easy to follow tutorial that will be usefull for novice users as well as professionals when they get stuck behind the logon screen of a Windows 8 because they lost or forgotten their password. So here's how to do it in 10 minutes or less :

1- You need a Windows 8 PC to make a System Recovery Disk .

2- You need a CD Burner + Blanck CD.

3- If you have a tablet or a netbook and you don't have a CD burner then You need a 512 MB USB thumb drive to make a System Recovery USB instead.

4- To make a system recovery CD, Go to control panel and navigate to Windows 7 File Recovery, click on that icon, and
from the next screen choose from the top left ( Create a System Recovery Disk ) and follow the on-screen instructions to make
that CD.

5- To make a System Recovery USB thumb drive go to control panel and navigate to ( Recovery ), click on that icon and from
the next screen choose ( Create a recovery drive ) and follow the instructions to make a bootable System Recovery USB.

6- When you are ready, boot the locked PC that needs to be unlocked with that CD or USB you just made, and follow the
pictures below :







7- The command prompt screen will open, type : diskpart and hit Enter key



8- Type : list vol and hit Enter key (watch for spaces)



9- locate your Windows partition letter ( in our case here the letter will be C drive)

10- Type : Exit and hit Enter key.



11- Type: c: and hit Enter key (your Windows drive maybe different so change it accordingly to the drive letter you have)



12- Type: cd windows (watch for spaces ) and hit Enter key



13- Type: cd system32 (watch for spaces) and hit Enter key



14- Type: copy cmd.exe cmd.exe.original (watch for spaces) and hit Enter key.



15- Type: copy Utilman.exe Utilman.exe.original (watch for spaces) and hit Enter key.



16- Type: del Utilman.exe (watch for spaces) and hit Enter key.



17- Type: ren cmd.exe Utilman.exe (watch for spaces) and hit Enter key.



18- Type: Shutdown -r -t 00 (watch for spaces) and hit Enter key, the PC will restart.



19 – When you reach the Logon screen click on the Ease of Access Center icon on the left bottom side of the screen.



20 – The command prompt window will open



21- Type: net user (watch for spaces) and hit Enter key.



22- Type: net user Reboot.Pro * ( replace Reboot.Pro with the name you find in your pc) and hit Enter key



23- now type the new password you want and hit Enter key( when you type the cursor will not move and you will not see what you
type, so be carefull what you type, because you are typing blindly the new password)



24- confirm the new password when prompted and hit Enter key when done:



25- Type exit and hit the Enter key to close the command window.

26- Logon now to the locked account with the new password you just created.

27- After successfully unlocking your account and resetting the account password now you need to roll back the changes you
made to Utilman.exe and cmd.exe, so go ahead and boot your pc with the System Recovery CD or USB you made earlier in this
tutorial and repeat steps in # 6 so you open the command prompt window :

28- Type: c: and hit Enter key(your Windows drive maybe different so change it accordingly to the drive letter you have) [see picture below]

29- Type: cd windows (watch for spaces) and hit Enter key [see picture below]

30- Type: cd system32 (watch for spaces) and hit Enter key [see picture below]

31- Type: del Utilman.exe (watch for spaces) and hit Enter key [see picture below]

32- Type: ren Utilman.exe.original Utilman.exe (watch for spaces) and hit Enter key [see picture below]

33- Type: ren cmd.exe.original cmd.exe (watch for spaces) and hit Enter key [see picture below]